Our company is the leader in the Turkish Sandwich Panel market and, in order to maximize customer satisfaction, has ISO 9001:2015 Quality Systems Management Certification targeting continuous improvement that covers all its processes starting from its highly-qualified dealer network and the design process through the production process, international and domestic sales, as well as after sales service, measuring the impact of every activity. Assan Panel first earned ISO 9001 certification in 2006.
As certified by the Turkish Standards Institute (TSE) and based on the Total Quality Management System in accordance with the harmonized TS EN 14509/AC:2014 standard, at our company all quality inspections from raw materials to be used in production to production steps to delivery of the goods are conducted as required.
In 2009 we became the first company in Turkey to receive a TSE Certification of Conformity under the TSE EN 14509 standard for Factory-made Self-Supporting Double-skin Metal-faced Insulation Panels.
Moreover, Assan Panel continues to prove the quality of its products and quality management system not only in Turkey but internationally. In this context, Assan is the first Turkish company the sandwich panel industry to earn accreditation in accordance with the 4880, 4881 and 4471 standards without length limitation as certified by FM Approvals, a US-based international leader in third-party testing and accreditation services.
As a brand known not just for the quality of its products but also for its sensitivity to the environment, in addition to its ISO 14001.2004 certification, Assan Panel once again documented its quality, earning Greenguard and Greenguard Gold certificates, American standards that designate environmentally responsible products that are not harmful to human health and do not degrade indoor air quality.
At the same time, in 2015 Assan Panel, which is keenly aware of technological developments and the rise of mobile information management, earned ISO/IEC 27001.2013 Information Security certification in order to provide its customers with more secure service.
QUALITY CONTROL TESTING METHODS
Quality control procedures are conducted at every stage of the production process as Input, Process and Final Control and Product Quality Controls. Additionally, customer feedback and internal corrective/preventive actions provide the most important input for Continuous Improvement, which is our primary objective. In accordance with the TS EN 14509:2014 standard, prior to putting a new product on the market, it undergoes Initial Type Testing (ITT) consisting of: Surface mechanical properties, resistance to cutting and shear modulus, compressive strength and modulus, tensile strength, strain, bending moment on a central support load, reaction to fire, etc. The full range of quality assurance procedures are undertaken either at our laboratories or in conjunction with third-party laboratories. Since traceability is one of our most important parameters, all our records are recorded step-by-step in our ERP system.
1. INPUT QUALITY CONTROL TESTING METHODS
Assan Panel prepares specifications for raw materials required for production, identifies Approved Suppliers and monitors their performance in accordance with the requirements of its ISO 9001:2008 Quality Management System. Purchasing at Kibar Holding is also conducted in conformity with all relevant national and international standards.
Inspection of raw materials and/or consumable inputs to be used in the production process is also conducted based on all relevant national and international standards. Raw materials and consumable inputs are inspected in accordance with technical specifications and national and international standards prior to being put into the production process, ensuring continuous quality at the start of the process by preventing non-standard materials from going into production.
Agreements have been reached with accredited external laboratories for the conduct of all tests not performed by the Assan Panel laboratories.
2. PROCESS QUALITY CONTROL TESTING METHODS
Our products are produced on a state-of-the-art continuous production line equipped with a digital system that can be controlled by the operators. The product quality control procedures in each phase of production have been defined on a product-by-product basis in our Quality Plans/Bill of Materials system.
Quality control procedures are conducted by qualified personnel taking into account national or international standards specified in the quality plans, inspection periods, methods, calibrated devices, critical values-parameters and the like. Following inspections, the measured values obtained are compared with tolerance values and recorded. In the event any deviation in these values is encountered, our systems automatically send an alert, allowing problems to be solved instantly. All data undergo statistical analysis and are taken as the basis for improvements and establishing targets.
3. FINISHED PRODUCT QUALITY CONTROL TESTING METHODS
At Assan Panel, our products are tested on a product or order basis with the frequency and for the periods specified in the national or international standards that apply in their final usage location. Test results are evaluated within the framework of acceptable tolerances and based on conformity are packaged according to the specified packaging type. No order may be delivered without being systematically approved by an authorized quality control staff member.
To ensure that our customers are fully informed, during the packing process Transportation, Storage and Installation Procedures are affixed to every package.
